Carlos H. Torres

Head of Industrial AI & Digital Transformation · Pella

Industrial AI that works on the plant floor.

I connect factory systems — MES, AI vision, robotics, controls — with enterprise platforms like PLM, ERP and CPQ, across manufacturing, telecom and rail.

See the results Get in touch

Factory floor → enterprise

One connected operation.

MESAI visionRoboticsControlsPLMERPCPQ Industrial
AI

Results, not pilots.

33% fewer customer quality issues with vision AI
54% less unplanned equipment downtime
24% higher production efficiency
70+ person global Industry 4.0 team led
World Economic Forum Lighthouse Factory AI Breakthrough of the Year · Technology Association of Iowa Future of Manufacturing Award · 2025 & 2026

Selected work

Where the factory gets smarter.

Pella

Vision AI for quality

Cameras and models that catch defects on the line, before they reach a customer.

33% fewer customer quality issues

Pella

AI maintenance assistant & voice work instructions

Frontline tools that get equipment back up faster and help operators build it right the first time.

10% faster equipment issue resolution

Ericsson

USA 5G Smart Factory

Named one of the first three World Economic Forum Lighthouse factories, on a unified global Industry 4.0 stack.

−54% downtime · +24% efficiency · +22% utilization

BNSF Railway

Condition-based maintenance

Machine learning that matches sensor data and predicts component failures before they stop a train.

~4,000 detectors · 35M readings a day

Operations first. AI in production. Then scale.

What energizes me is turning chaos into consistent, high-quality results — with an empowered team doing the work.

Operations first

I started as a front-line supervisor at BNSF: 13 crews, 48 union employees, nearly four years without an injury. I judge technology by safety, quality and throughput — not by the demo.

Industrial AI in production

Not pilots. Vision AI cutting customer quality issues 33%, an award-winning AI maintenance assistant, voice-guided work instructions, and machine learning predicting failures across 35 million sensor readings a day.

Prove it, then scale

Lewisville was a proof-of-concept lab that became Ericsson's global Industry 4.0 stack. Small teams prove it on one line, then roll it across the network — at Ericsson, 10× faster deployment at 90% lower cost per project.

IndustryWeek Talent Advisory Board · Member ↗

How I lead.

01 Never waste a crisis. Hard situations produce the best solutions. Constraints force creativity, so I stay optimistic and put my energy into what I can control. Oct 2023 · How Problems Get Turned into Opportunities ↗ 02 A guide to answers, not an answer provider. Feedback should be specific, timely and actionable — and a two-way conversation, so people own their growth. Aug 2023 · How to Give and Get Constructive Criticism ↗ 03 Don't take away someone's chance to own it. I led people more experienced than me early on. Delegating builds skills and motivation, even when doing it myself would be faster. Jun 2023 · Your Staff Needs You to Delegate ↗ 04 When it's routine, it's time. I thrive where there's chaos to tame. And real learning comes from living with the consequences of your decisions — some take years to play out. May 2023 · Ready for the Next Career Challenge? ↗
Carlos H. Torres

Career

From rail yards to smart factories.

  1. 2024 – now
    Pella Corporation Head of Industrial AI & Digital Transformation — digital manufacturing and enterprise system modernization across the production network.
  2. 2020 – 2024
    Ericsson Global Head of Industry 4.0 Manufacturing Data and 5G in Manufacturing Leader. Head of Industry 4.0 for the USA 5G Smart Factory, and the company's advanced-technologies spokesperson for 100+ customer and partner visits.
  3. 2006 – 2020
    BNSF Railway Fourteen years, rising to Senior Manager of Data, Analytics & AI. Led Intelligent Automation & Advanced Analytics and the Equipment Quality Management System.
  4. Education
    B.S. Electrical Engineering Texas A&M University–Kingsville
Full résumé ›

In the media

Ideas from the floor up.

Invite me to speak
Featured · IndustryWeek · Oct 2022 “Transparent, optimized, autonomous and connected.” How I ran Ericsson's Lewisville plant as a proof-of-concept lab for Industry 4.0 — and why companies that wait for perfect ROI risk becoming the next Blockbuster. Ericsson Pushes Industry 4.0 to Make 5G ↗ Written by Carlos · Ericsson Blog · Jun 2022 5 factory technologies to look out for
Hybrid collaborationAI visual inspectionAutonomous mobile robotsEco-efficient IoTEnd-to-end digital thread
Read the article ↗
Video 5G Innovators: inside the Ericsson USA Smart Factory CTIA · YouTube ↗ Panel What excites me about 5G-enabled Industry 4.0 CTIA · LinkedIn ↗ Webinar 5G Innovators Manufacturing Webinar: productivity and worker safety CTIA · LinkedIn ↗ Press Silicon, USA: Technology That's Actually Made in America — Ericsson Lewisville, TX PCMag ↗ Press In Business, Better Connectivity Means Better Productivity Bloomberg ↗

Let's build the factory that learns.

Advisory, speaking, or comparing notes on Industry 4.0.

Connect on LinkedIn