Carlos H.
Torres

Leads enterprise digital manufacturing and intelligent operations across Pella's production network, integrating operational technology, manufacturing systems, and data platforms to improve productivity, quality performance, and operational visibility.

Driving architecture and deployment of enterprise manufacturing systems including MES, AI Vision, hardware automation, and real-time production visibility. Leading large-scale enterprise system modernization (PLM, CPQ, ERP, MES) and building connected operations data ecosystems for actionable intelligence across labor, machine performance, and supply chain.

Led Ericsson's USA 5G Smart Factory, recognized as a World Economic Forum Lighthouse Factory. Directed a department of ~70 engineers across hardware automation, IT infrastructure, software development, and data analytics. Globally, established a unified technology stack and smart manufacturing data governance strategy.

Advanced technologies spokesperson with 100+ customer visits including Tesla, Verizon, Ford, and John Deere. Achieved 54% reduction in unplanned downtime, 24% improvement in production efficiency, and 22% improvement in equipment utilization.

14+ year career at BNSF spanning multiple senior leadership roles. Led intelligent automation initiatives (RPA, NLP, AI) to consolidate and automate business processes enterprise-wide. Built advanced analytics capabilities for service interruption management and railway operations using IoT and Cloud Computing.

Led a 40+ person Agile transformation from Waterfall to SAFe, and established CI/CD & automated testing frameworks resulting in 33%+ productivity gains.